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Terms of Service

Legal terms and conditions governing the use of metroluxis services

Last Updated: 15 January 2026

Effective Date: 15 January 2026

Terms of Service

These Terms of Service ("Terms") govern your use of the metroluxis restaurant analytics platform and related services provided by metroluxis S.A., a company registered in Portugal with registration number 794613258 ("metroluxis," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing, browsing, or using the metroluxis website, platform, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services. These Terms constitute a legally binding agreement between you and metroluxis.

Description of Services

metroluxis provides restaurant menu profitability analytics platforms and related services, including:

  • Menu profitability analysis and reporting
  • Cost optimisation recommendations
  • Revenue forecasting and business intelligence
  • Data integration with restaurant management systems
  • Custom analytics dashboards and reporting tools
  • Consulting and support services

User Accounts and Registration

To access certain features of our services, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use
  • Ensuring your account information remains accurate and up-to-date

User Obligations and Acceptable Use

When using our services, you agree to:

  • Comply with all applicable laws and regulations
  • Provide accurate and truthful information
  • Use our services only for legitimate business purposes
  • Respect the intellectual property rights of metroluxis and third parties
  • Maintain the security and confidentiality of your access credentials

You agree not to:

  • Use our services for any unlawful or unauthorised purpose
  • Attempt to gain unauthorised access to our systems or data
  • Interfere with or disrupt our services or servers
  • Reverse engineer, decompile, or attempt to extract source code
  • Share your account access with unauthorised third parties

Data and Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal and business data. By using our services, you consent to the processing of your data as described in our Privacy Policy. You retain ownership of your restaurant data, and we process it solely to provide our analytics services.

Intellectual Property

The metroluxis platform, including all software, algorithms, designs, text, graphics, logos, and other content, is the exclusive property of metroluxis and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use our services in accordance with these Terms. You may not copy, modify, distribute, or create derivative works based on our platform without our express written consent.

Payment Terms and Billing

Our services are provided on a subscription basis with fees as specified in your service agreement. Payment terms include:

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise specified
  • We may change our pricing with 30 days' written notice
  • Late payments may result in service suspension
  • All fees are exclusive of applicable taxes

Service Availability and Modifications

We strive to provide reliable access to our services but cannot guarantee uninterrupted availability. We reserve the right to:

  • Modify, suspend, or discontinue services with reasonable notice
  • Perform scheduled maintenance and updates
  • Implement security measures that may temporarily affect access
  • Update our platform features and functionality

Limitation of Liability

To the maximum extent permitted by law, metroluxis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability for any claims related to our services shall not exceed the fees paid by you in the twelve months preceding the claim.

Disclaimers and Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, completeness, or reliability of analytics results
  • Uninterrupted or error-free operation

Indemnification

You agree to indemnify, defend, and hold harmless metroluxis and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services in violation of these Terms
  • Your violation of any applicable laws or regulations
  • Any data or content you provide through our services
  • Your negligence or wilful misconduct

Termination

Either party may terminate the service agreement with written notice as specified in your service contract. We may immediately suspend or terminate your access if you breach these Terms or engage in conduct that we reasonably believe violates applicable laws or harms our business or other users. Upon termination, your right to use our services ceases immediately, and we may delete your account and data in accordance with our data retention policies.

Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal. If you are a consumer resident in the European Union, you may also have the right to bring proceedings in your country of residence.

Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If informal resolution is not possible, disputes shall be resolved through binding arbitration in accordance with Portuguese arbitration law, except where prohibited by applicable consumer protection laws.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@metroluxis.pro
  • Phone: +351 214 456 705
  • Address: metroluxis S.A., Rua da Prata 113, 1005-307 Lisbon, Portugal

metroluxis S.A.
Registration Number: 794613258
VAT Number: PT791564286
Rua da Prata 113, 1005-307 Lisbon, Portugal
legal@metroluxis.pro

metroluxis

metroluxis

Transforming restaurant profitability through advanced menu analytics and data-driven insights.

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Contact Information

+351 214 456 705
contact@metroluxis.pro
Rua da Prata 113
1005-307 Lisbon, Portugal
Mon-Fri: 9:00 - 18:00

© 2026 metroluxis S.A. Registration Number: 794613258. All rights reserved.

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